Protected: Module 8: Business Management
Lessons
Entrepreneurship
Legal and Ethical Business Practice
As with any profession, the Fitness professional takes on a reasonably expected degree of risk when training a client. This degree of risk can be managed by ensuring that all…
Operations Policies and Procedures
Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. Operations management is concerned with converting materials and labor into…
Customer Service
Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.…
Financial Management
Accounting and Financial Practices The scale of financials for an individual will differ greatly when compared to a health club owner. This will therefore affect how one structures the financial…
Sales and Marketing
The Marketing Strategy What is marketing? Merriam Webster’s dictionary defines marketing as ”the process or techniques of promoting, selling, and distributing a product or service.” Although this definition is rather…
Developing a Business Plan
When starting a new business, it is important to complete a thorough business plan before making decisions. A Business plan should include the following components: • Executive summary • Company…
Workplace Communication
It is well known that before you come to work, you have to leave your informal self back home. In the office, you’re an employee, someone who’s supposed to go…
Writing Reports
Written reports are documents which present focused, salient content to a specific audience. Reports are often used to display the result of an experiment, investigation, or inquiry. The audience may…
Presentations
The object of a presentation is to transmit information and opinions to an audience in your own words, within a limited amount of time. A presentation is a form of…
Module 8 Portfolio Tasks
Please click here for guidelines related to these tasks Task 11: Question: Respond to the following email memo using the most appropriate channel of communication: To: All Staff From: HR Date:…